Coalfields Telephone & Broadband Company has almost a 50 year history that is marked by commitment, hard work and unparalleled pride in the character and scope of our service to customers. We have kept pace with technology to meet our customers’ needs.

We offer basic telephone service in the areas of Grethel, Harold, and Wheelwright including the communities of Beaver, Betsy Layne, Bevinsville, Buckingham, Bypro, Hurricane Road, Ivel, Melvin, Stanville, Teaberry, Toler, Tram, and Weeksbury.

We also provide solutions for video, data, Internet, wireless, long distance, network management and consulting needs.

Residential customers can receive single-party, flat-rate, voice-grade telephone service, including touch-tone and access to:

Long Distance Services
Operator Services
Directory Assistance
E-911 Emergency Service

The cost for these services is approximately $10.58 per month for a residence.* Single-line business customers pay about $18.33 per month.*

Kentucky Lifeline (a government based program)can provide a discount of $12.75 per month, and free toll limitation services are available to qualifying residential customers through Coalfields Telephone Residential Lifeline Assistance Program.

These benefits are available to customers participating in Supplemental Security Income (SSI), Supplemental Nutrition Assistance Program, Medicaid, Federal Public Housing / Section 8, Veterans Pension Benefits and Survivor Pension Benefits

For more information about Coalfields Telephone other services and benefits, contact your representative at 1.606.478.9401 ext: 6205#

You must have present one or more of the following documents acceptable for eligibility:

• Prior year’s tax return
• Current income statement or pay stub
• Social Security statement of benefits
• Veterans Administration statement of benefits
• Retirement/pension statement of benefits
• Unemployment/Workmen’s Compensation statement of benefits
• Divorce Decree
• Child Support Award

Must cover one full year OR three consecutive months of the same document within the previous twelve months.

2021 Federal Poverty Levels for Lifeline Eligibility
(based on the number of people in the household)

1 person – $17,388
2 people – $23,517
3 people – $29,646
4 people – $35,775
5 people – $41,904
6 people – $48,033
7 people – $54,162
8 people – $60,291

For each additional person, add $6,129

(Lifeline is non-transferable and only one discount is available per household)